Call Mr.Steam’s Valley Steam and let us take a look. We specialize in saving heavily soiled carpets. Our $60,000 truck-mount machines and certified technicians are the best in the business. Owner, Brian Ritchie, will give you an honest assessment and a free estimate concerning the viability of the carpet.
A spot is defined as “foreign particles on the carpet that have not affected the dye sites of the fiber that can be removed.” A stain, on the other hand, is “when the dye site of the carpet fiber is permanently altered with the addition of dyes.” Damage is “when the carpet is physically damaged or color has been removed permanently by bleaching.
There are many factors that influence the outcome when attempting to remove spots and stains from the carpet such as: the fiber type, the age of the carpet, the length of time a spot or stain has been on the carpet, previous cleaning attempts, improper cleaning and using the wrong solution.
Our technicians have all the most technologically advanced tools and education to not only determine whether you are dealing with a spot or a stain but also what type of treatment the concerning area may need. After a thorough inspection and some questions for you like, “Do you know what was spilled here?” and “Did you try to remove the spot yourself?” The technician will be able to determine the possible outcome of removal with you.
With the experience and expetise our company has, we are known for being able to get out difficult spots. If a spot is removable, we have what it takes to get it out. However, if there is a permanent stain, which can be caused by any of the factors mentioned above and more, the likelihood that it will be completely removed is greatly reduced. Remember carpet cleaning does not reverse previous damage to the carpet.
Our misssion is to provide you with the best carpet cleaning experience EVER and to maintain the highest level of service imaginable. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professional lettered vehicle, in uniform, ready to serve you in the most corteous manner possible.
Just a reminder on how our Referral Rewards Program works…
For each new customer you refer to Mr. Steam’s Valley Steam, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred party pays their invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may either use the certificate toward services or cash. Remember, we guarantee our work, so don’t hesitate to refer someone to us.
In our industry it is hard to tell how long a job will take until we actually see it and we also have to allow for driving time; but that is no excuse for a cleaning firm to leave you waiting on them all day. This is why we have an on time guarantee at Mr. Steam’s Valley Steam Carpet Clean. Our promise to you is that when we set up your appointment we will give you an hour window for our arrival time; this allows for any unforeseen issues that may arise such as the technician getting stuck in traffic or finding out that the appointment before yours was bigger than anticipated. If the technician sees that he will not be able to make it by the 1st time in that1 hour arrival window we gave you then we will call you at least a half hour ahead of time and let you know that it may be closer to the 2nd time within that 1 hour arrival window before he gets to your home.
With the expertise our company has, we are known for being able to get out difficult spots. If a spot is removable, we have what it takes to get it out. Our vans are stocked with every specialty spotting agent known to our industry. However, please understand that there are many things that can cause a permanent stain. They include, but are not limited to things with color, like red, yellow, blue or green. For a detailed description and percentage of removal likelihood, please talk to you technician at time of service or call the office.
Compared to hot water extraction, dry cleaning is limited in it’s ability to remove soil. With hot water extraction we are able to get maximum soil and spot removal without saturating the backing of the carpet. It can be especially problematic when there are lots of spots or pet urine. Most times a flushing action is needed which dry cleaning does not provide.
Mr. Steam’s Valley Steam wishes you a Happy and Safe Easter. If you have any holiday accidents that we can help you out with give us a call (208) 735- 0386 or (208) 788-2220
Sanitizer kills odor causing micro-organisms & deodorizes for a cleaner carpet. it controls growth of bacteria & fungi. It can be used on both natural & synthetic fibers. Recommended for use in stain resistant carpet.
Get your carpets, rugs, upholstery, and hard surface floors cleaner, healthier, and lasting longer today!
Call Mr. Steam’s Valley Steam @ (208) 788-2220 or (208) 735-0386
